INSTRUCTION: Answer question according to text.
TEXT
Nobody likes to feel impotent when facing facts.
But according to many psychologists, those who do
not want or do not know how to use power go far beyond
a disagreeable and temporary sensation: they condemn
[5] themselves to a life of frustrations.
What is not lacking in our society are theories and
methods to teach us how to be more assertive and
how to be more powerful. However, as any order-giver
knows and is tired of hearing, power brings many
[10] problems with it. To understand these, it is enough to
take into consideration that exercising power results
in notable psychological changes, such as evaluating
others much more unfavorably when they are regarded
as manipulable. When we have managed to have others
[15] do what we want, regardless of how praiseworthy and
efficient their behavior has been, we tend to attribute
the success to the excellence of our orders, and not
to their skills and motivations.
(Source: Icaro, In Flight Magazine)
The terms in the text that express positive characteristics are all of the ones below, EXCEPT
