O texto abaixo é um excerto da pesquisa conduzida por MacDonald-Wicks L. e Levett-Jones T. sobre os efeitos do ensino de habilidades comunicativas para alunos da área de saúde.
Research has identified the far reaching benefits of effective communication skills including enhanced patient satisfaction, patient safety, symptom resolution and improvements in functional and psychological status. Poor communication can result in omitted or misinterpretation of information resulting in declining health of the patient. ____________ the importance of effective communication in ensuring positive outcomes for both the patient and health professional, there is concern that contemporary teaching and learning approaches do not always facilitate the development of a requisite level of communication skills, both verbal and written and a difficulty for the current generation of communication skills teachers is that many have not had the experience of being taught communication skills themselves. […] ___________ measuring the effectiveness of communication skills training is difficult, there are a few common strategies used in the current literature. It has been suggested that evaluation of the competence of students’ verbal communication skills is best assessed during observations of simulated consultations with standardised patients followed by constructive feedback.
(Disponível em: <https://www.ncbi.nlm.nih.gov/pubmed/27820404>. Acesso em: 18 ago. 2018.)
Assinale a alternativa que apresenta as conjunções que preenchem as lacunas acima, na ordem em que aparecem no texto.
