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Taxing test for taxi drivers
NEW DELHI taxi and rickshaw drivers are to be given a compulsory crash course in the English language to prepare them for
the influx of tourists that will arrive in the city for the next Commonwealth Games.
[5] According to the Times of India, transport authorities want the cab drivers to achieve a 2,000-word vocabulary by the
time the games start in 2010.
“The programme is aimed at the cabbie or auto [rickshaw] driver because he is the first person a passenger interacts
with on arrival in the city,” said transport commissioner VS Madan. “That's why we want drivers to converse properly and not in
sign language,” he added.
Under the programme, drivers will be taught English relevant to the needs of tourists. By the end of their course
drivers should be able to give directions and suggest good restaurants, among other useful tourist advice. The transport
[10] department will give the taxi drivers an English proficiency exam each year. In the first year, a driver is expected to have
learned 20 per cent of the vocabulary and be able to reply to questions such as, “Where can I get a tourist map of the city?” In
the second year, the driver should know 35 percent of the words. By the third year the drivers are expected to have learned 50
per cent of the words. The transport department say that by the Commonwealth Games in four years, drivers will be able
to converse confidently.
[15] To help drivers the department is to provide special centres where drivers will be able to use audio visual aids to help
them become proficient. Audio tapes will also be provided so that the drivers will be able to listen in between fares.
(EL Gazette. English Language Journal, Opening Doors Across the World. ISSUE NR 319, July, 2006.)
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